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Find answers to the most common questions about sourcing, orders, shipping, and your account.

Frequently asked questions

Browse products on the Shop page, add items to your cart, and proceed to checkout. You can pay by credit/debit card or PayPal. Your order confirmation will arrive by email within minutes.

You can browse freely, but you'll need a verified seller account to place orders, contact suppliers, or access wholesale pricing.

Once you select a product, you can upload your logo and packaging design in the order form. Our warehouse team applies it before shipment — no extra software needed.

Tracking numbers are sent to your email within 24–48 hours after your order ships. You can also track live on our Track Order page.

Open a dispute within 7 days of delivery via your order history. Attach photos of the damage and we'll arrange a replacement or full refund within 3 business days.

Yes — SubhaniHub integrates with Shopify, WooCommerce, Etsy, eBay, Amazon, and more. Connect your store from the dashboard after registering.
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